Vespera
Questions
Do I need an account to start?
No. The Blueprint, the silhouette and the build run without an account or e-mail. We ask for your name and phone number once, when you reserve.
What happens to my photos?
Nothing leaves your phone. The photos are analysed on your device to find where your shoulders, waist and hips fall. Only numbers are kept, and only if you reserve.
Why is there never a sale?
Because a fixed price is fair to everyone. The price you see is the price everyone pays, in your currency, with VAT included.
Can I return it?
Every system is built for one body, so we fine-tune instead of taking it back: one adjustment is included within 90 days, after at least four weeks. Every zone can be replaced later.
How long does it take?
Six to eight weeks from the configuration call. Standard delivery in the EU is free; white-glove delivery (carried in, assembled, packaging removed) is available. You book a slot in your account.
We are two. How does that work?
Each of you fills in a Blueprint. The Duo and the Royal carry two builds under one order, one for each side of the bed.
What is the warranty?
Fifteen years full warranty. Your build is kept in your account so any zone can be reordered years later.
Do I need an Oura or WHOOP?
No, but it lets you see the effect in your own data. We offer both at cost. Start at reservation to collect a four-week baseline on your current mattress.
How do I pay?
Reserving is free. After the configuration call you pay by card or with Klarna where available; clinics can pay by invoice.
Ready when you are.
Three minutes, fifteen questions, no account. You get a build explained zone by zone.
Start your Blueprint